You’ll need to create an account with a secure password, and you might want to bookmark the log-in page. If you haven’t used your credit card company’s website before, look for the address on your credit card or statement. You’ll hear your account balance, as well as other information such as your most recent purchase amount. You will be asked for your account number and identifying information. You can check your balance by phone any time, and you won’t even need to wait to talk to a customer service representative.Įnter the phone number on the back of your credit card and follow the automated service instructions. How to check your credit card balance Call your credit card issuer